Shipping and Return Policies

We ship via UPS to orders within the Continental US.

Orders shipping to Alaska, Hawaii or Military Addresses may require additional shipping as these orders are shipped via US Postal Service. If your order requires extra shipping we will contact you by email to obtain authorization before processing your credit card.

If you would like special shipping on your package please call our office during business hours or email us with your request for shipping quotes.

Most orders take about 5-7 working days to reach their destination.

Shipping Rates:

Cost of the items	shipping cost
$1.00 - $49.99 = $50.00 - $99.99 = $100.00 - $149.99= $150.00 - $199.99= $200.00 - $249.99= $250.00 - $299.99 = $300.00 - $349.99= $350.00 - $399.99= $400.00 - $499.99= $500.00 - $599.99= $600.00 - $699.99= $700.00 - $799.99= $800.00 - $899.99= $900.00 - $999.99=	$7.40 $10.90 $13.90 $15.90 $19.90 $23.00 $26.90 $30.00 $45.00 $65.00 $85.00 $105.00 $125.00 $145.00

Returns and Exchanges

HOW TO RETURN/EXCHANGE AN ITEM

Items should be shipped to the following address:

American Tigerstrike, Inc.
53660 Hwy 74 Suite B
P.O. Box
Mountain Center, CA 91561

Refund and Exchange Policy

Returned items may not be used, washed, worn, altered or damaged and must be suitable for resale. You can try items on but you may not use them or wear them.
Items must be returned within 14 days of receiving and in the original bag or packaging for an even exchange or full credit. You may use a different exterior box to ship in if you prefer.
Items returned within 15 to 30 days or not in original bag or packaging are subject to a 15% restocking fee. Merchandise will not be accepted back after 30 days.
Custom, clearance or other excluded items may not be returned or exchanged.

Return Shipping
Customers are responsible for getting the merchandise back to us and indicating the nature of the return. For most items on your first exchange we will wave additional shipping back to you (this can be more then one item but sent back together). There are some exceptions and you will need to authorize the charge or send payment.

Exchanges will be subject to a $5.00 return shipping fee (one fee includes multiple items).
Bo Staffs of 60inches or 72inches in length will be subject to a $7.00 return shipping fee per Bo due to the oversize fee charged by UPS.
Martial arts t-shirts (and sweatshirts etc.) may be exchanged for size only in the same style and image of shirt. You must call first for an RGA# and a $5.90 return shipping fee applies.
Heavy or larger items may be subject to additional shipping to be quoted at time of exchange.

If you have received an item that was damaged, defective or incorrect please call Monday - Friday during the hours of 9:15 am to 4:15 pm California time or email us. Please do not return the item without first contacting us. If merchandise is received damaged please save any boxes for possible inspection by UPS.

If you have any questions please call during regular office hours. All policies are subject to change without advanced notice.

Credits cannot be issued prior to receipt of merchandise.

UPS Address Correction Fee

Please be sure that you provide us with the correct address for shipping your merchandise. If an address correction is necessary in order to deliver your package UPS will assess an address correction fee of $5.00 to the delivery. You agree to pay this fee if you provide a wrong address or if you change the ship to address after your package is in transit. This charge will be billed separately to the credit card used for your purchase.

Refused or Returned Deliveries

As of January 2006 UPS now charges a shipping fee when a package must be returned to shipper. Orders that are refused by the customer or returned to our warehouse due to insufficient or incorrect addresses will be subject to return shipping costs. If any package cannot be delivered due to our error no additional shipping will apply.